— Privacy Policy

Privacy Policy
Welcome to ZipID! We offer automated Form I-9 software as a service and are committed to protecting the privacy and security of your data. This Privacy Policy explains how we collect, use, share, and protect information in connection with our services, which are accessible via our zipidapp.com.
Personal Information: Information that you provide directly, such as your name, email address, and contact details, when you register for our services, contact customer support, or participate in surveys and promotions, and information legally required to comply with federal law for the duration set by federal law.
Usage Data: Information on how you use our services, including interaction times, features used, and pages visited within our application.
Technical Data: Information such as your IP address, device type, operating system, and browser type, which helps us diagnose technical and legal issues and optimize our service delivery.
Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our service and hold certain information, enhancing your experience and understanding usage patterns.
Comply with legal requirements;
Provide, maintain, and improve our services;
Communicate with you about your account or our services, including to send you updates or other essential communications;
Provide customer support;
Enhance the security of our services;
Conduct research and analysis to understand our user base more effectively;
Comply with our legal obligations.
Service Providers: Third-party companies who perform tasks on our behalf like authenticating information, hosting, data analytics, marketing, and customer service.
Legal Obligations: If required by law or when we believe it's necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In connection with a merger, acquisition, or sale of assets. We ensure that these third parties respect the confidentiality of your data and comply with all applicable data protection laws.
We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to adapt to new risks.
We retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
However, we do not have access to employer I-9 consoles, or expose any I-9 data to anyone but those required to have it by law.
- Employees provide explicit consent before the Form I-9 automated process begins.
- We only acquire and retain Personal Information as required to fulfill the legal requirements of the Form I-9.
- Employees approve that all fields from chosen documents are correct; employers are alerted if an employee changes from data derived directly from an ID.
- Employers are passed information collected in a fully encrypted manner, and such data is not shared but retained only for legal compliance purposes for three years from date of hire, as required by federal law. It is thereafter deleted.
- ZipID, Inc will not sell, rent, or trade Personal Information.
- ZipID collects data required by federal law.
- Our third party, Innovatrics, who extracts ID data, never has access to personal information.
- Your data will not leave the continental United States.
- We encrypt your data end-to-end, both at rest and in transit, as recommended by the National Institute of Science and Technology.
- ZipID only retains the employee data as necessary to comply with federal law. We strongly encourage employers to hold such data locally for compliance purposes. See here for more information on what a compliant paper or digital retention system is for Form I-9s.
- ZipID will retain an audit trail of your users that adjudicated a Form I-9 for audit purposes.
- ZipID uses encryption for data at standards recommended by the National Institute of Science and Technology.
- The right to access, update, or delete the information we have on you.
- The right to object to processing of your personal data.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
- To exercise these rights, please contact us at info@zipidapp.com.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, through other means.
Frequently Asked Questions
Give us a try and depending on the plan you choose, get at least two free transactions to test out ZipID before you buy. We will charge your credit card at the conclusion of the free transactions unless you opt out.
All US employers! Anyone who hires employees to work in the United States must complete I-9s for their new hires or rehires, and failing to do so can result in high fines in the federal government decides to conduct an audit.
It is completely the employer's choice. Facial authentication can assure that a new hire is who they say they are, and the ID they present matches their live self.
This is especially important for remote workers, or industries subject to immigration fraud or economic espionage from foreign adversaries who may pose as Americans for access to proprietary information.